Refund Policy
Welcome to the Refund Policy of Domex Strength and Fitness, LLC. We understand that circumstances may arise where you need to seek a refund for our products or services. This policy outlines the terms and conditions for requesting a refund.
- Eligibility for Refund: To be eligible for a refund, your request must meet specific criteria. Refunds are typically considered in cases of defective products, billing errors, or other circumstances outlined in this policy.
- Timeframe for Refund Requests: Refund requests must be submitted within 12 hours of the purchase date. Any requests received after this timeframe may not be eligible for consideration.
- Products Eligible for Refund: Only certain products or services may be eligible for a refund. Please refer to the product or service description for details on eligibility. Virtual goods, digital downloads, or services already consumed may not qualify for a refund.
- How to Request a Refund: To initiate a refund request, please contact our customer support team at [email protected]. Provide detailed information about the reason for your refund request, along with supporting documentation such as order confirmation or proof of defect.
- Refund Processing Time: Refunds will be processed within 12 hours after approval. The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.
- Refund Denial: Domex Strength and Fitness, LLC reserves the right to deny a refund request if it does not meet the specified criteria outlined in this policy. Refund requests for reasons not covered in this policy may be considered on a case-by-case basis.
- Contact Us: For any questions or concerns regarding our Refund Policy, please reach out to our customer support team at [email protected]. We are here to assist you in ensuring a satisfactory resolution.
Domex Strength and Fitness, LLC appreciates your trust in our products and services. We strive to provide transparency and fairness in all refund matters to guarantee your satisfaction. Thank you for choosing us for your fitness needs.